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Product Support
Books
Installation
Passwords
Errors
Kingdom Steward
General Information
Installation
Backing Up Data
Errors
Complete Church Compliance Kit
General Information
General Use
Backing Up Data
Books: Back to Top
Installation:
CD Installation:
1. Insert the disc into your computer.
2. A window with How to Start a Church 2007 will open automatically. Choose Next.
3. You will then see the Destination Directory window. You must leave this directory as it is (C:\Startchurch_2004) for your program to work correctly. Simply choose next to continue.
4. The program will then install. Upon completion you will see a window that says Extraction complete. Click finish.
5. Your installation is complete! The Startchurch program will start automatically.To access the book at a later time, you can do 1 of two things.
a. Click Start, then choose run, and type C:\Startchurch_2004\Startchurch.exe.
b. You can also create a shortcut on your desktop by clicking Start, then run, and typing C:\Startchurch_2004. You then need to locate the file called Startchurch. It will look like a black and red cube with a "B" on top and an "M" on each side. Right-click this file, choose Send to, then click Desktop (Create Shortcut). This will place the black and red cube on your desktop. You can access the Startchurch program each time by simply clicking the link now on your desktop.
Download Installation:
1. Click on the link that has been given to you for each book you purchased.
2. Each link will give you the option to Run or Save. Please choose save and make the save location your desktop or another easily accessible location that you will remember.
3. The download may take some time (depending on the speed of you internet service) so don't worry if it does.
4. Once the download is complete, double click on the file now on your desktop that looks like a computer with a zipper on it.
5. Choose run in the Security warning window.
6. You will then see the book's title at the top of the window. Choose next.
7. You will then see the Destination Directory window. You must leave this directory as it is (C:\Startchurch_2004\Downloads) for your program to work correctly. If this directory says anything else please kindly change it back to C:\Startchurch_2004\Downloads. Simply choose next to continue if the correct directory is displayed.
8. Once the extraction is complete, click finish. Your book will open automatically.
9. Repeat steps 1-8 for each book you've purchased. To access the book(s) at a later time, you can do 1 of two things.
a. Click Start, then choose run, and type C:\Startchurch_2004\Downloads
b. You can also create a shortcut on your desktop by clicking Start, then run, and typing C:\Startchurch_2004. You then need to locate the folder called Downloads. Right-click this folder, choose Send to, then click Desktop (Create Shortcut). This will place a shortcut to this folder on your desktop. You can access the Startchurch program each time by simply clicking the shortcut now on your desktop.
Passwords:
If you are using a CD each book has it's own password. The list of passwords for the products you have purchased can be found in the front of your hard copy manual. The password for the electronic book is the whole password. Note: This password is rather lengthy so take your time, type slowly, make sure all of the letters have been capitalized, and include the dash. Some books contain attachments, such as
How to Make Your Church 501(c)(3) and
How to Write the Constitution and Bylaws. The password for these attachments is the portion of the book password after the dash. If you are still having trouble with the CD installed passwords. Type them in notepad, review the password to make sure it is correct, then copy and paste it into the password prompt.
If you have download your book(s) from the internet, you should have received your password in an email from support@startchurch.com.
Errors:
Bad encrypt dictionary:
If you are getting an error containing bad encrypt dictionary all you need to do is visit http://www.adobe.com/products/acrobat/readstep2.html and download the most recent version of Adobe Reader. Note: You do not need any of the optional installs that come with adobe reader if you do not want them.
Kingdom Steward: Back to Top
General Information:
Current Version: 4.0
Note: To upgrade to version 4.0 from any previous version is only $26.95. This upgrade is a one-time download. If you would like a disc mailed to you there is an additional fee of $7.45. You must follow the backup instructions before installing the update. Then follow the restore instructions to restore your data.
Installation:
Download Installation:
1. Each link will give you the option to Run or Save. Please choose save and make the save location your desktop or another easily accessible location that you will remember.
2. You will now have a file called KingdomStewardBuild400.exe on your desktop. Double-click that file to start the process.
3. A window will pop-up entitled Kingdom Steward Fix. Choose Next.
4. The next window will be the Destination Directory. Choose Next. (DO NOT change the directory).
5. If you get a message that says “The folder C:\TEMP does not exist. Would you like to create it?” choose Yes.
6. When the Extraction is complete choose Finish.
7. Kingdom Steward Setup will open. Choose OK.
8. Begin the Installation by clicking the computer icon button (make sure you DO NOT change the directory).
9. You may be asked to restart. If so, allow the computer to restart. The installation process will continue as soon as you have rebooted.
10. You will be asked to choose a program group. Leave this as StartChurch by pressing Continue.
11. If you get a version conflict(s), simply press yes to keep the original file.
12. When the setup is complete click finish.
13. You can open Kingdom Steward by clicking Start, then All Programs, then StartChurch, and finally Kingdom Steward.
Backing up data:
Backing up:
1. Insert a USB drive or blank burnable CD into your computer. This should automatically open up an empty folder. Leave this window open and continue to step 2.
2. Click on the start menu then choose my computer.
3. Here you will find Local Disk (C:). Open it.
4. You should now see program Files. Note: If at any time your computer tells you that the contents of a folder are hidden, you will have an option to show the hidden files. Make sure you do this.
5. Inside of Program Files is a folder called KingdomSteward.
6. Within the Kingdom Steward folder, there is a file named KingStewardData (it may be KingStewardData.mdb depending on your computer's settings). The icon will have a purple Key on it. Right-click this file and choose copy. Note: There is another file in this folder with the name KingdomSteward that has a similar icon. Backing up this file alone will not allow you to restore your information!
7. Now that You have copied you can now go back to the empty window of your USB drive or CD, right click anywhere in the whitespace and choose paste. If it is a CD you will need to then burn the disc.
Restoring a back up:
1. Make sure Kingdom Steward is already installed.
2. Insert the USB drive or CD with the KingStewardData file (that you backed up on it) into your computer. This should automatically open up a folder showing the KingStewardData file.
3. Right-click the KingStewardData file then choose copy. Leave this window open and continue to step 4.
4. Click on the start menu then choose my computer.
5. Here you will find Local Disk (C:). Open it.
6. You should now see program Files. Note: If at any time your computer tells you that the contents of a folder are hidden, you will have an option to show the hidden files. Make sure you do this.
7. Inside of Program Files is a folder called KingdomSteward. Open it.
8. Once the Kingdom Steward folder is open, right-click anywhere in the empty white space of the folder and choose paste.
9. If you have done everything right you will receive a warning that you are overwriting a file named KingStewardData. This warning will ask you if you want to replace a KingStewardData with another KingStewardData. Choose yes.
10. To verify that the restore is complete you may simply open Kingdom Steward the way that you always have and your data will now be present.
Transferring you Data:
1. Follow the backup instructions on your old computer.
2. Follow the restore instructions on your new computer.
Errors:
Some of your active donors are not appearing in your active donors report
or vice versa:
You have most likely set the family status for your donors to
the correct status, but missed the individual's status. To change the status of an individual you need to
1. Click on the People icon found on your main menu.
2. Then select an active donor.
3. Once a donor is selected, choose edit selected from the bottom right hand corner of your screen.
4. You can now edit each of the individuals in the family by clicking on the relevant tab at the top (i.e. Head of Household), then changing the status on the right hand side. This will cause all of your members to be seen in the active members directory
or vice versa, whichever you desire!
Path file error:
If you receive a path file error during installation, don't worry. You're installation was successful and you are ready to use the program! This error means nothing.
Error 91: Can Not Print or Visual Basic Editor errors:
1. Follow the data back up instructions found in your Kingdom Steward Help menu. Note: Make certain that you follow these instructions exactly.
2. Go to your computer's control panel and then add/remove programs and uninstall Kingdom Steward.
3. Follow the instructions to reinstall Kingdom Steward. Upon completion of the installation, follow the instructions for restoring a data backup.
4. Open Kingdom Steward again. You should now be fully functional. If the problem persists, please contact softwaresupport@startchurch.com.
Error 94: When posting Contributions:
If you receive an "error 94: invalid use of null" when posting contributions, you have mistakenly placed a blank entry in one of the Income Funds fields in one or more of your current entries. To fix this, you need to go to the contributions page, then view each contribution in the list (look specifically at the Income Funds in the bottom right-hand corner of the window). An entry containing zero is ok, it is only the blank entries in these fields that cause error 94.
The expression On Click you entered as the event property setting produced the following error: when adding donors:
Each donor must have a zip code.
1. Enter a zip code for the donor you are trying to add (if you don't know their zip code, simply use the church's zip code.
Go to System (at the very top of your screen) and choose System Information.
3. If you enter a zip code here. This will resolve the error completely as the program inserts the church's zip code by default into each new donor.
Error 2213: Problem retrieving printer information
1. Simply go to http://support.microsoft.com/default.aspx?scid=kb;en-us;294555.
2. Try each of the steps laid out by Microsoft. You will be changing some printer network settings that were different between Vista and XP.
Complete Church Compliance Kit: Back to Top
General Information:
Current Version: 5.0
Note: To upgrade to version 5.0 from any previous version is only $26.95. This upgrade
is a one-time download. If you would like a disc mailed to you there is an additional fee of $7.45.
General Use:
Board Meetings
1. Click on Board Meetings from the main menu.
2. Click add new at the bottom right hand corner of the board meetings window.
3. Enter the date, time, location, meeting type, church name, church address (including city, state, and zip), and select the previous meeting from the dropdown (if there a previous meeting was entered if not, leave it blank).
4. Click only the back button on the top of this window. This will save all of the information you have just submitted and the board meeting will now show up on the Board meetings window.
5. Select the board meeting and choose edit selected.
6. You can edit any of the general information that you entered initially in the general information tab. Here you will also, after the board meeting, fill in the information on the right hand side of this window.
7. On the attendance list you will want add each of the individuals to be invited to the board meeting. To do this, click add new, then simply select a board member from the list, or simply type the name of any individual you would like to be invited.
8. Click save and add new if you would like to add another invitee or simply click the back button to save and move on if you have finished. Note: you will come back to this menu tab after the meeting and check off those who were in attendance.
9. The Agenda tab contains all you will need to construct the framework for the meeting. Start by clicking the plus(+) sign next to Call to Order – Prayer. You will now see an a. with a small orange icon next to it. Double-click this a.
10. You can type the name and/or other details of this item all in the agenda details field. Note: These changes will not be reflected in the agenda tab. If you would like to verify your changes click on the agenda report button at the bottom of this window. You can do this for each of the items listed. This will build a framework for the actual minutes.
11. Next you can select the notifications tab. If your use Microsoft Outlook or Microsoft Outlook Express, you can send notifications by email, other wise you will simply need to mail them. You need to notify your board members that there will be a board meeting. You also need to send them the previous minutes (if there were any) and the agenda outline (that you just created). You can do so by click add new.
12. Then make sure the board meeting is selected, enter the date of the notice, then insert your name and position. If there are previous minutes that must be sent, check the attach minutes from previous meeting box. Make sure the attach agenda for the board meeting box is checked. Choose a delivery method then press the Email/Print Notice button.
13. Now you can skip the minutes tab. We’ll come back to this tab later. Go straight to the reports tab. Here you can print up the Agenda Report, Attendance Sheet, and Note Taking Form. You will use each of these during the meeting.
14. Once the meeting has finished and you filled in the information on the right hand side of the general information tab, you can go to the minutes tab. Simply enter the notes from the note taking form into the minutes. This tab will work with you to create 100% properly formatted board meeting minutes.
Deleting an Agenda Item in the Board Meeting Minutes module
1. Start on the Agenda tab by double clicking the agenda item you would like to delete.
2. Now delete on the information that is found in the Agenda Section. i.e. 4. NEW BUSINESS
3. Now simply press the back (door) icon in the top right-hand corner. Note: if you receive an error stating "The expression onClick you entered..." change the date of the board meeting and try it again. Repeat this if necessary.
4. Now click Refresh Agenda on the Agenda tab to see your deletion take place.
Backing up data:
Backing up:
1. Insert a USB drive or blank burnable CD into your computer. This should automatically open up an empty folder. Leave this window open and continue to step 2.
2. Click on the start menu then choose my computer.
3. Here you will find Local Disk (C:). Open it.
4. You should now see program Files. Note: If at any time your computer tells you that the contents of a folder are hidden, you will have an option to show the hidden files. Make sure you do this.
5. Inside of Program Files is a folder called ComplianceKit.
6. Within the ComplianceKit folder, there is a file named ComplianceKit_Data (it may be ComplianceKit_Data.mdb depending on your computer's settings). The icon will have a purple Key on it. Right-click this file and choose copy. Note: There is another file in this folder with the name ComplianceKit that has a similar icon. Backing up this file alone will not allow you to restore your information!
7. Now that You have copied you can now go back to the empty window of your USB drive or CD, right click anywhere in the whitespace and choose paste. If it is a CD you will need to then burn the disc.
Restoring a back up:
1. Make sure the Complete Church Compliance Kit is already installed.
2. Insert the USB drive or CD with the ComplianceKit_Data file (that you backed up on it) into your computer. This should automatically open up a folder showing the ComplianceKit_Data file.
3. Right-click the ComplianceKit_Data file then choose copy. Leave this window open and continue to step 4.
4. Click on the start menu then choose my computer.
5. Here you will find Local Disk (C:). Open it.
6. You should now see program Files. Note: If at any time your computer tells you that the contents of a folder are hidden, you will have an option to show the hidden files. Make sure you do this.
7. Inside of Program Files is a folder called ComplianceKit. Open it.
8. Once the ComplianceKit folder is open, right-click anywhere in the empty white space of the folder and choose paste.
9. If you have done everything right you will receive a warning that you are overwriting a file named ComplianceKit_Data. This warning will ask you if you want to replace a ComplianceKit_Data with another ComplianceKit_Data. Choose yes.
10. To verify that the restore is complete you may simply open The Complete Church Compliance Kit the way that you always have and your data will now be present.
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